Success is the sum of detail. It might perhaps be pleasing to imagine one's self beyond detail and engaged in only in great things. But, as I have often observed, if one attends only to great things and lets the little things pass, the great things become little - that is, the business shrinks.

Technology is an inherent democratizer. Because of the evolution of hardware and software, you're able to scale up almost anything. It means that in our lifetime everyone may have tools of equal power.

No such thing as a 'non-leader.' Every day offers every one of us scads of leadership opportunities.

Commit thy works unto the LORD, and thy thoughts shall be established.

It was okay for people to write negative things about me just as long as they spelled my name right.

You‘ve got to start with the customer experience and work backwards to the technology.