Customer Support
How can we help?
Our Sage Support Agent answers common questions instantly, around the clock. Anything important — billing problems, refunds, security or safety — goes straight to our team.
How do I cancel?
Membership → Change or cancel payment → Cancel. Payments stop; access continues to the end of the month you’ve paid for.
Can I pay with my bank account?
Yes — choose “Pay by bank account” and connect your bank or enter your routing and account number in Stripe’s secure form.
How do I change my email schedule?
Settings → Email delivery: frequency, days, times, time zone and topics.
Is my journal private?
Yes. Journals and your vision board are private unless you share a specific entry.
Do you offer refunds?
Refunds are reviewed personally by our team — send a request below and it goes straight to them.