Superb relationships are at the heart of success. Kindness is the core of superb relationships.
About this quote
- Attributed to
- Tom Peters
- Source
- Tom Peters Daily / Weekly Quote, 13 March 2023
- Attribution status
- ✓ Verified source
- Verification
- Primary reference
Photo: Benh LIEU SONG (Flickr) · CC BY-SA 4.0 · source
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Crises, reversals, obstacles - these are always encountered by all upper-management employees during their careers. The value of a man under such circumstances is not dependent only on the way in which he confronts adversity, but also in his ability to turn adversity to his own advantage.
What we in industry learned in dealing with people is that people do not work just for money and that if you are trying to motivate, money is not the most effective tool.

Perhaps without that adversity I might not have been able to preserve later on when my financial burdens were redoubled. I learned then how to keep problems from crushing me. I refused to worry about more than one thing at a time, and I would not let useless fretting about a problem, no matter how important, keep me from sleeping.
